Turn Every Enquiry Into a Customer.
Folow is enquiry management and sales CRM software for Indian businesses. Capture enquiries, manage follow-ups, send quotations and close more sales.
| ID | Customer | Stage | Quote | Payment |
|---|---|---|---|---|
| ENQ-000125 | Rajesh Kumar | Negotiation | ₹4,50,000 | Pending |
| ENQ-000124 | Anita Desai | Quotation | ₹2,10,000 | Not due |
| ENQ-000122 | Northwind Pvt Ltd | Won | ₹9,80,000 | Paid |
| ENQ-000120 | Meera Iyer | Overdue | ₹1,25,000 | Due 3d |
Your customers already message you. Folow turns that chat into an enquiry.
Put a QR code on your brochure, showroom screen or invoice. They scan it, say hi, answer a few questions, and the enquiry is created in Folow with the entire conversation attached.
- Nothing to install the code opens WhatsApp, which is already on their phone
- One question at a time tappable answers, so they finish instead of abandoning a form
- The transcript is kept every message is attached to the enquiry it created
- Re-engage in the same thread quotations, reminders and payment links go down the chat
Your enquiries shouldn't be scattered everywhere.
One place for every customer conversation, follow-up, quotation, payment and sale.
Build your enquiry process with AI.
Describe what you need. AI helps you build it.
Built into the form builder you already use. No separate assistant, just faster setup.
One enquiry. One complete history.
Adapt the workflow to your business by adding, removing or reordering stages.
Everything about the enquiry, in one place.
One platform. Any business.
Every stage, label and field is configurable to match how your industry sells.
Give every team member the right access.
Manage organizations, branches, users and access from one place.
Know what is happening across your business.
What businesses ask us about Folow.
What is Folow?
Folow is enquiry management and sales CRM software in one platform. It brings every enquiry, follow-up, quotation, invoice and payment together, from the first customer conversation through to the closed sale.
Who is Folow for?
Folow is built for businesses that sell, including education, real estate, automobile, healthcare, services and B2B. Stages, labels and fields are configurable, so the workflow matches how your industry actually sells rather than how a generic CRM expects it to.
Can customers create enquiries through WhatsApp?
Yes. Put a QR code on your brochure, showroom screen or invoice, and the customer scans it into a WhatsApp chat with your business number. Folow asks your questions one at a time, then creates the enquiry in your workspace with the whole transcript attached.
Can I create quotations and collect payments in Folow?
Yes. Build quotations from catalogue or line items with discounts, taxes and validity, then convert an accepted quotation into an invoice in one click. Record part payments, generate receipts and track outstanding ageing without leaving the enquiry.
Can I customise stages and fields for my business?
Yes. You can add, remove or reorder stages, rename labels and add your own fields and forms. Folow AI can also generate a first version of an enquiry form from a plain description of what you need to capture, which your team then edits.
Does Folow support multiple branches and user roles?
Yes. Manage organisations, branches, users and roles in one place, with access scoped by module, by branch and by record ownership. A salesperson sees the enquiries they own, while a manager sees the whole branch.
Stop losing enquiries. Start converting them.
Bring your customer journey, team and sales process into one platform.