Security
How Folow protects your workspace, your customers and your revenue data.
Last updated September 2026.
Data at rest and in transit
Customer data is encrypted in transit using TLS 1.2 or higher and encrypted at rest using AES-256. Backups are encrypted and retained on a rotating schedule.
Access control
Every action in Folow is scoped to a user and a role. Administrators can restrict access by module, by branch and by record ownership, so a salesperson only sees the enquiries they own.
Audit trail
Changes to quotations, invoices, payments, roles and settings are recorded with the user, the timestamp and the previous value. Business and Enterprise plans can export the full audit log.
Backups and recovery
Databases are backed up daily and retained for 30 days. A point-in-time restore can be requested through support at any time.
Responsible disclosure
If you believe you have found a vulnerability, email hello@folow.in. We acknowledge reports within one business day and keep reporters informed until the issue is resolved.
Think you have found something? Tell us.
Email hello@folow.in and we will acknowledge it within one business day.