Never lose track of your next follow-up.
Calls, WhatsApp, email, meetings and visits are logged against the customer. Before you close an activity, Folow asks what happens next, then reminds you when it is due.
Your day, already sorted.
One queue for every task you owe a customer, ordered by urgency, value and the promise you made.
| Due | Customer | Task | Type | Owner | State |
|---|---|---|---|---|---|
| 10:30 | Rajesh Kumar | Call back on discount | Call | Priya S. | Today |
| 12:00 | Anita Desai | Send quotation | Arun M. | Today | |
| 14:00 | Karan Mehta | Site visit | Visit | Dev K. | Scheduled |
| 15:00 | Acme Corp | Payment reminder | Rhea S. | Scheduled | |
| Yesterday | Meera Iyer | Share brochure | Call | Dev K. | Overdue |
Calendar
Calendar syncs with your team and personal Google calendar.
Record it while it is fresh.
Logging an activity takes seconds and captures everything that matters: outcome, duration, notes and the next step, in one pass.
- Calls duration, outcome and a callback if nobody picked up
- WhatsApp the conversation, templates and shared files
- Email sent and opened status on quotations and follow-ups
- Meetings attendees, agenda, decisions and next steps
- Visits location, property or site shown, feedback
- Notes anything the team should remember later
Notes
Next follow-up
Folow chases, so your team doesn't have to.
Reminders arrive where your team already works, and they keep nudging until the task is genuinely done.
Due soon
A quiet nudge before the task is late, so you finish it rather than react to it.
Overdue nudge
Keeps reminding until the task is closed, so it never quietly disappears.
Daily digest
One email at the start of the day with everything due, sorted by urgency and deal value.
Escalation
Tasks that stay overdue are surfaced to the manager automatically.
Recurring
Set a follow-up that repeats: weekly check-ins, monthly reviews, annual renewals.
Handover
Move a customer to a colleague and the pending tasks move with them.
Reminder & digest settings
Per user, per workspace| Reminder | Timing | Channel |
|---|---|---|
| Due soon | 30 min before | In-app |
| Overdue nudge | At due time | In-app + email |
| Escalation to manager | 4h overdue | |
| Daily digest | 8:30 every day | |
| Weekly team summary | Monday, 9:00 |
Follow-up compliance · this month
Rajesh Kumar
ENQ-000125 · NegotiationOne thread. Every conversation.
Calls, messages, emails, meetings, visits, quotes and payments all land on the same chronological record. Onboarding a new salesperson takes minutes, because the history is already written.
- Complete nothing happens outside the customer’s record
- Attributable every entry shows who did it and when
- Searchable find the last thing said to a customer in seconds
- Reportable response time and follow-up compliance become measurable
Follow-ups fail because of memory, not effort.
Folow removes the part of follow-up that depends on remembering.
Calls
Click to call from the record. Duration and outcome saved automatically, so your pipeline stays accurate without extra work.
Send a message or a template, keep the conversation attached to the customer, and see whether it was read.
Send follow-ups and quotations from Folow and see opens and replies, tied back to the enquiry.
Meetings
Schedule a meeting, invite the customer and record the outcome with the next step already set.
Visits
Plan site visits or property visits, capture what was shown and what the customer said.
Notes
The detail that does not fit anywhere else, such as preferences, objections and personal context worth remembering.